Kaci FAQ General Questions

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General Questions

What is Kaci Agency?

Kaci Agency is a platform that connects organizations, responders, and service providers with citizens through Kaci Help. It allows agencies to receive verified requests, manage responses, and engage with communities effectively.

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Who can register as an Agency?

Government bodies, emergency responders, healthcare providers, NGOs, and private organizations offering security, safety, or support services can register as an Agency on Kaci.

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How does my Agency benefit from joining Kaci?

Agencies gain direct access to verified citizen requests, improved visibility, real-time reporting, and the ability to streamline emergency or support responses within their coverage area.

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How does Kaci fact-checking work?

We use an automotive Machine Learning algorithm to make this happen effortlessly.

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Are the news and stories shared on Kaci authentic?

We take great pains to categorize every news and stories you see on Kaci. Every news, stories or articles on Kaci are categorize for you to know which may be hearsay and those that are authentic.
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Can I submit stories and articles on Kaci?

Yes, you can. Simply share them through Beeps in the app or send us an email via the contact details on our Contact page.

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Does Kaci work on multiple social media platforms?

No. Kaci works only on WhatsApp and the Kaci mobile app.
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Does Kaci work on both IOS and Android?

Yes. Kaci is available on both the IOS and Android platforms.
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How much does it cost to use Kaci?

Kaci is free to use, with optional subscription plans that provide additional features. You can choose from Basic, Lite, or Plus plans depending on your needs. Visit the subscription page (www.kaci.help/sub) for the latest pricing details.

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Do I have to have a subscription to use Kaci?

No. You do not need a subscription to use Kaci. The app is free to use, but some premium features and services require a paid subscription plan.

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What is Kaci Code?

Kaci Code is a series of numbers that you can receive as a benefit from our corporate partners upon registering a user account after downloading our app.

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How does Kaci Code work?

The code extend the number of requests that can be made per day, week, month or any allotted period of time.

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I am having issues with Kaci Code, What do I do??

You can contact the entity you received the code from or you can reach out to our support team for assistance.

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Can I promote my business on Kaci?

Yes, you can.
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How can I promote my business or make ads on Kaci?

Simply go to our contact page and reach out to us and we will tell you how you can advertise on Kaci.
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Can my organization partner with Kaci?

We are open to work with partners who share similar values.
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What does Kaci look for in a partner?

We expect our partners to hold dear the same core values we stand for including integrity and transparency and be committed to the service of people.
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As a partner what are the benefits?

Several benefits accrue to those who decide to partner with us. Exposure for your business is one of many benefits. Other benefits and agreements are decided when we discuss after reaching out to us.
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